Refund and Returns Policy
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- Refund and Returns Policy
At Almeida Deals, your satisfaction is our priority. We understand that sometimes things don’t work out, and we’re here to make returns and refunds as simple as possible. Please review our policy below before making a return request.
1. Return Eligibility
We accept returns under the following conditions:
- The item must be unused, in its original packaging, and in sellable condition.
- The return request must be submitted within 14 days of receiving your order.
- Proof of purchase (order number or receipt) must be provided.
Unfortunately, we cannot accept returns for:
- Used or damaged items not due to our error
- Customized or personalized items
- Clearance or final sale products
2. How to Initiate a Return
To request a return, please contact us at:
📧 Email: support@almeidadeals.site
📞 Phone: +1 979 618 0093
Please include:
- Your order number
- A brief reason for the return
- Photos if the item is damaged or defective
We will respond within 1–2 business days with instructions.
3. Return Shipping
- Return shipping costs are the customer’s responsibility unless the return is due to our error (wrong item sent, damaged product, etc.).
- We recommend using a trackable shipping service. We are not responsible for lost return shipments.
4. Refund Process
Once your return is received and inspected, we will:
- Notify you of the approval or rejection of your refund
- Process your refund within 5–7 business days after approval
- Issue the refund to your original payment method
Please note: Shipping fees are non-refundable unless the return is due to a mistake on our part.
5. Damaged or Defective Items
If your item arrives damaged or defective:
- Contact us within 48 hours of delivery
- Provide photos and a description of the issue
- We will offer a full refund, replacement, or store credit
6. Late or Missing Refunds
If you haven’t received a refund:
- First, check your bank or payment account
- Then contact your credit card company or bank (processing times may vary)
- If you’ve done all this and still haven’t received it, contact us at support@almeidadeals.site
7. Cancellations
Orders can be canceled within 1 hour of purchase. After this time, the order may already be in processing or shipping, and cancellations may not be guaranteed.
8. Exchanges
We currently do not offer direct exchanges. If you need a different product, please return the original item for a refund and place a new order.
9. Contact Information
If you have any questions about your return, refund, or eligibility, please don’t hesitate to reach out:
📍 Almeida Deals
649 Robinson St, Corpus Christi, TX 78404
📧 Email: support@almeidadeals.site
📞 Phone: +1 979 618 0093